Bank of America Crosswinds Call Center

Green Project

Renovating a former manufacturing facility into a LEED Silver certified, world-class financial call center presented the design and construction teams with opportunities to flex their “green” muscle. The 65,000-sq.-ft., 375-seat call center includes an N+1 mechanical system, new generators, chilled water system and low VOC paints and adhesives.

To allow ample daylight to reach all workstations, 18 20' X 20' windows were cut into the sides of the building, creating light-filled work areas in a previously dreary space. A complex Building Management System (BMS) includes more control zones than a typical system, allowing the tenants greater control of energy use.

Clean construction methods were used during construction to help eliminate the potential for "sick building syndrome." Equipment and ductwork were wrapped during installation to keep them clean; when air systems were started, passageways were clean and no construction debris entered into circulation.

More than 75% off waste was recycled or diverted, and the site included separate bins for steel, concrete, unpainted drywall and waste. All office furniture was made of certified wood products, and drywall—which was self-performed by DPR—was made from recycled materials.

Green Features

  • This project was awarded LEED-CI Silver certification.
  • Energy-saving Building Management System
  • Clean construction methods and site recycling program
  • Daylighting
  • Recycling materials including drywall
  • Low-VOC paints and adhesives

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